Many people likely remember the incident of a Trump supporter going on a hate-filled racist verbal attack of a Starbucks barista when the customer felt his order was taking too long. For some, that video was a reminder of the bigotry that a Trump campaign run on hate and division stirred up.
Now a North Carolina woman, Kayla Hart, claims that she was targeted and treated in a way she doesn’t appreciate by Starbucks’ employees. Hart says she was wearing a shirt that shows her support of Trump and instead of getting her cup with her name on it a Starbucks employee wrote, “Build a Wall.”
She also says the cashier laughed at her. Hart added:
‘They shouted out build a wall and shoved a drink at me and then all the barisatas in the back started cracking up laughing.’
According to Hart, the laughter caused other customers to begin staring, so she just left:
‘I just walked out because everyone was staring.’
Ironically, Hart considers the manner in which she was treated an instance of bullying. She said:
‘I don’t know what politics has to do with getting a cup of coffee.’
While the Starbucks staffers who were involved could’ve handled their protest and represented their resistance differently, in ways that don’t reflectively poorly on the company, Hart doesn’t seem to understand the message that she was being sent by the employees. They, like many people, won’t stand for the hate and division that Donald Trump incites, endorses and represents.
Nevertheless, being an ever-gracious and customer service-oriented corporation, Starbucks released a statement condemning the actions of its employees and apologizing for the treatment Hart says she received:
‘We failed to meet this customer’s expectations of us, and we have apologized and are working directly with her to make it right. This experience is not consistent with our standards or the welcoming and respectful experience we aim to provide every customer who visit our stores. We have spoken with our store partners about this situation and are using this as a coaching opportunity for the future.’
Oddly, Starbucks seems to have said more against the manner in which Kayla Hart reports having been treated than against how Donald Trump supporters have said and have treated those who are against Trump.
Hart says she also heard back from Starbucks directly and that going public with her perceived experience isn’t about hurting the company’s business:
‘This isn’t me trying to get people to stop going to Starbucks. I just want it to be put out there so people know this is what’s occurring. I don’t think it’s right you should be humiliated for wearing a t-shirt with your opinion on it.’
It’s truly a case of funny, not funny that Hart doesn’t “think it’s right” she felt “humiliated for wearing a t-shirt with her opinion on it”, but she supports someone who constantly tries to humiliate people for simply expressing theirs.
Featured Image via Getty/John Keeble/Contributor