The Better Business Bureau is refuting the claims made by Donald Trump during the last GOP debate that his now defunct “Trump University” has an A rating by the Better Business Bureau. The BBB says that part of his claims are extremely shady, but others are just flat-out lies, including a claim that the BBB faxed debate moderators proving the university’s BBB accreditation. Mr. Tell-It-Like-It-Is apparently told it like he wanted it to be, but not how it actually was.
Here’s the exchange during the debate in which Trump’s claims were slammed by both Marco Rubio and Megyn Kelly.
Later, Trump challenged Kelly’s and Rubio’s attacks on Twitter:
— Donald J. Trump (@realDonaldTrump) March 4, 2016
In a statement released on their website, the BBB notes that:
“Trump University does not currently have an A rating with BBB. The BBB Business Review for this company has continually been “No Rating” since September 2015. Prior to that, it fluctuated between D- and A+…
During the period when Trump University appeared to be active in the marketplace, BBB received multiple customer complaints about this business. These complaints affected the Trump University BBB rating, which was as low as D- in 2010. As the company appeared to be winding down, after 2013, no new complaints were reported. Complaints over three years old automatically rolled off of the Business Review, according to BBB policy. As a result, over time, Trump University’s BBB rating went to an A in July 2014 and then to an A+ in January 2015.”
Further, they challenged Trump’s tweet:
“The document posted on social media on Thursday night was not a current BBB Business Review of Trump University. It appeared to be part of a Business Review from 2014…
Trump University has never been a BBB Accredited Business. The document handed to the debate moderators on Thursday night could not have been an actual ‘Better Business Bureau accreditation notice for this business…
To be accredited, a business must apply for accreditation and BBB must determine that the business meets BBB Accreditation Standards which include a commitment to make a good faith effort to resolve any consumer complaints.”
The Trump campaign has yet to respond to the BBB’s statement, but there’s little doubt that he will respond, and badly, and probably on social media.
Apparently, a university is not meant to be run like a business. Neither is the country, but Trump’s fans don’t seem to realize that yet.